At LILAC LOVE, we strive to provide you with the best shopping experience. However, we understand that there may be instances where you need to cancel an order. Please review our cancellation policy below:

Cancellation Window:

Orders can be cancelled within 24 hours of purchase.

To cancel your order, please contact us via email or customer support within this timeframe, providing your order details.

No Cancellation After Dispatch:

Once the order has been dispatched, cancellations are not allowed.

Refund Process for Cancelled Orders:

If your cancellation request is approved, the refund will be processed to your original payment method within 5-8 business days.

For any queries or assistance, feel free to reach out to our customer support team. We’re here to help!

Email: support@lilaclove.in

Whatsapp : +91 94568 00508